| Overview: The act of communicating is the most distinguishing feature of human beings. Unlike other species, we spend most of our lives communicating in one form or another.
But for something that is so natural to us, none of us succeeds in communicating effectively all the time. Our personal, work and social lives are littered with the debris of failed communications. This introduction to Effective Communications outlines why communications are so important in our lives and why they so often go wrong. |
