| Overview: The last decade has seen important shifts in the way many organisations see themselves. In the face of competition and in the light of changed expectations of customers and employees, many organisations no longer see themselves as they once did: structures in which power was a preserve of the few. Today, through delegation and empowerment, power is used to help others do their job better and at the same time develop themselves and their skills. Instead of being hoarded by the few, power becomes one of the keys to organisational survival. |
