| Overview: Negotiating skills, like influencing skills, are an alternative to authoritarian and forceful ways of managing others. Negotiations are more formal than influencing which usually works unseen. We use negotiation for set-piece and formal business deals, often referred to as "power" negotiations. The use of these skills means that we sell our ideas to others rather than impose them. They mean accepting the legitimate needs of others. They mean a belief in win-win solutions to workplace problems. |