| Overview: The "old" traditional approaches to management, sometimes referred to as scientific management, had no place for concepts such as culture. For them, everything that happened between people in an organisation was within the rational and measured control of management. The accepted limitations of scientific management have now changed these attitudes. Instead of seeing people as resources motivated by money and profit, today's managers recognize the importance of how people feel, the values that are important to them and the organisation, the intangible things that make one organisation different from another. In short, today's managers need to allow for the existence and crucial importance of organisational "culture". |
